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Terms of Service

Last Updated: January 19, 2025

1. Agreement to Terms

By accessing and using the website of Marrs Lawn and Landscape LLC ("Company," "we," "us," or "our"), you agree to these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Marrs Lawn and Landscape provides landscaping, lawn care, and property maintenance services in Grain Valley, MO and surrounding areas. Services include but are not limited to:

3. Service Scheduling and Cancellation

3.1 Scheduling

  • Service appointments can be scheduled through our website or by phone

  • All appointments are subject to availability and weather conditions

  • We reserve the right to reschedule services due to inclement weather

3.2 Cancellation Policy

  • 24-hour notice is required for cancellation of regular maintenance services

  • 48-hour notice is required for cancellation of installation services

  • Failure to provide adequate notice may result in a cancellation fee

4. Payment Terms

4.1 Pricing

  • Prices are subject to change without notice

  • Quotes are valid for 7 days unless otherwise specified

  • Additional charges may apply for extra services or materials

4.2 Payment Methods

  • We accept major credit cards, checks, and electronic payments

  • Payment is due upon completion of service unless otherwise arranged

  • Recurring services may require automatic payment setup

5. Property Access and Safety

5.1 Access Requirements

  • Customers must provide necessary access to the property

  • Pets must be secured during service

  • Clear marking of irrigation systems and other underground features is required

5.2 Safety and Liability

  • We maintain appropriate insurance coverage

  • Customers are responsible for informing us of any property-specific hazards

  • We are not liable for damage to unmarked underground systems

6. Website Use

6.1 Content

  • All content on our website is owned by Marrs Lawn and Landscape

  • Users may not copy or reproduce content without permission

  • We reserve the right to modify website content at any time

6.2 Online Booking

  • Online booking is subject to confirmation

  • We are not responsible for booking errors due to incorrect information

  • We reserve the right to decline service requests

7. Customer Responsibilities

Customers agree to:

  • Provide accurate property information

  • Maintain clear access to service areas

  • Inform us of any special requirements or restrictions

  • Comply with payment terms

  • Communicate any service issues promptly

8. Service Guarantee

8.1 Quality Assurance

  • We guarantee professional, quality service

  • Customer satisfaction is our priority

  • Issues must be reported within 48 hours of service completion

8.2 Resolution Process

  • We will address service concerns promptly

  • Remedial services will be scheduled as needed

  • Refunds or credits may be issued at our discretion

9. Limitation of Liability

Marrs Lawn and Landscape is not liable for:

  • Damage due to acts of nature

  • Pre-existing property conditions

  • Damage to unmarked systems or features

  • Indirect or consequential damages

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

For questions about these terms, please contact:

Marrs Lawn and Landscape LLC

Grain Valley, MO

Phone: 816-609-1782

Email: Jacob@MarrsLawn.com

12. Governing Law

These terms are governed by the laws of the State of Missouri.

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